Customer Service How can we help you?

We offer online, email, and phone support for troubleshooting. Note: Please know what equipment you have, or have equipment with you when contacting us. This will help us answer your questions more effectively! We stock all parts and accessories, and also offer phone support for troubleshooting and repairs. You can also download service diagrams and instructions.

We service everything in house. We recommend comprehensive servicing for seasonal locations, where we completely strip down and clean your equipment before putting it back together and lubricating. During this process we will check each and every component to ensure that it is working to its optimum, and advise you accordingly. This enables you to open with confidence that your equipment will not let you down when you need it the most.

We offer repairs and maintenance on all of our current equipment. When we work on your equipment, we always do a thorough job making sure that we return it to you in the best possible condition, and with the best possible configuration for your whip cream needs. Since we make all our own equipment in house, your equipment is returned to you not just ‘as good as new’, but like new.